2/10 – Ungenügend
Creina
Mit dem Partner gereist
16. Jän. 2025
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
A very unpleasant end to our holiday.
We booked a basic room online for $122 and arrived shortly after 5pm on a Sunday night. The office was closed and the room keys had been left for us.
The exterior door step to our room was covered in dead caterpillars and there were plenty more of these on the carpet upon entering the room. The carpet was filthy and not vacuumed and there were multiple cobwebs around the room. The fridge was rusty. The shower, toilet and basin appeared clean however as did the sheets. The room was small, very rundown and poorly maintained. At that point we would have left and tried to get our money back but there was no sign of any staff and we had driven over eight hours already that day.
A couple arriving the same time we did were similarly unimpressed. Their daughter had booked them in for five nights but they said they would be returning to Sydney in the morning - “we don’t care about the money”.
The property grounds had rubbish, sheets, old furniture and other miscellaneous items littered about and appeared dirty and unkempt. A room with sheets stored was wide open (including to insects). After looking at the pools we abandoned our plan to go for a swim. I recommended the aquatic centre instead to the other couple.
We couldn’t get out of there fast enough and left at 5am the next morning. We’ve stayed at countless motels in the $90 - $130 bracket, this would rank in the bottom three.
All the positive reviews - ?? not sure where they stayed.
Creina
Aufenthalt von 1 Nacht im Dezember 2024