2/10 – Ungenügend
Amy
Mit der Familie gereist
10. Juni 2024
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
When we first arrived at 4pm, one hour after check-in, the room was not cleaned. I had to call the host and Vrbo to get them to send out a cleaner. The cleaning lady was so sweet and she did a great job, even though we didn't get into the room until 6pm. The host admitted that they overlooked there were 2 separate bookings for the one weekend, which would need to be cleaned in between. While in the room we noticed that it is significantly warmer in the room than the shared spaces. We turned the celing fan on and it was not working. We were only in the room for an hour before we made the decision to just find other accomodations.After contacting the host and Vrbo they both claim a refund for these issues is the others responsibility. The house itself is amazing and well kept, but being instructed to find a fix for the fan and having the host insist that check in was at 4pm and not 3pm was just telling of how they are running this property.
Amy
Aufenthalt von 1 Nacht im Juni 2024