6/10 – Okay
Perla, Homestead
Mit der Familie gereist
7. Aug. 2024
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
The property itself was nice. Very big, comfortable, cute decor. However, there was an issue with the trash bins that were stored inside the garage (according to the instructions, the bins were to be stored inside/out of sight even though all the other houses had them outside near the garage). The trash containers were NASTY. They were full of maggots and with a fetid foul-smell that made it IMPOSSIBLE to be inside the garage and enjoy the games that were there. We were never able to use the amanities in the garage because of the smell that was starting to come into the house. Communication with the property manager was poor. They were informed of the situation as soon as we got into the house and got no response until my 3rd message the following day. I was told that they were going to send someone from maintenance to address the situation and they never did.
Again, the property itself wasn't bad, it was just the cleanliness and the communication with the property management.
Perla
Aufenthalt von 3 Nächten im August 2024