2/10 – Ungenügend
Kunoor O.
22. Jän. 2025
Gut: Sauberkeit
Not a great value
The house had space for all our guests, which was nice, but it fell short in a lot of ways.We only searched for rental properties that had hot tubs. We were celebrating a special occasion for a family member who loves hot tubs, but upon arrival found it not working. The emergency contact told me it hasn't worked for two years and that the owner should have told me. The owner never communicated to me at any time. This was a massive let down. We were then told we would receive a key for the community pool. We didn't receive it until late the next night so we were unable to use it the first two nights of our stay.Beyond this, the basics of the property were lacking. My sheets had bleach stains all over. The kitchen isn't super well stocked if you need to cook for a big group- more like the kind of stuff you'd have in a college apartment. They did not provide enough dishwasher tabs or trash bags for us to clean up each night. We could only do the dishes twice despite cooking for a group for four days. The contacts were also not super professional. The check-in time is very late, but they still asked us to check in over an hour later than the time we paid for because they still weren't done cleaning. They told us they would give us the pool key in the morning and text us before they were coming, but this did not happen. They also told me that they left dirty laundry and that it'd be picked up the next day. The trash and laundry from the last group was still there.
Kunoor O.
Aufenthalt von 3 Nächten im Januar 2025