2/10 – Ungenügend
Ana S.
30. Sep. 2024
Verbesserungswürdig: Sauberkeit
Orlando
I have been a customer for many years
This is my first terrible experience with you due to the owners lack of response
We got to the place with my family n there were no co formation
We were on the road 10 hours to get there n no booking available
We ended up going somewhere else n paying twice as much
The owners of the unit never bother to comunícate neither answer the phone ever
It totally ruin my time off with my kids
I am so mad that I will think twice from now on to book my next vacation coming up in November With you because there was no plan B in this situations
Getting my money back was not the solution for me
No where to stay with my family with plans booked that we couldn’t assist to
We lost tons of money
Terrible experience
Ana S.
Aufenthalt von 1 Nacht im September 2024