2/10 – Ungenügend
Ryan H.
14. März 2025
Verbesserungswürdig: Sauberkeit
Do not stay. Very dirty, owner held refund ransom, Pool dirty, floors turned my kids feet black.
The pictures that are on the vrbo are misleading. We booked the property for a family reunion. We had 4 kids under 3 who could not utilize the backyard at all. There was no trampoline or sandbox. These were major selling points for my family.The yard had broken wood, trash and old grills on the ground and the seat cushions outside had mold. The inside of the house was dirty. We went and bought a swifter and used all 12 pads to clean the floors because the kids feet were literally black from them. l attempted to make breakfast and there were no measuring cups or spoons this may seem picky, but we rent yearly and have never had issues like this before. Kitchens should have the basic amenities. The main floor shower is extremely hot and unable to be used. We had a family member who has stage 4 cancer with us. When the property manager asked if they could have the pest person come spray inside and out during our stay I explained that this was not a good time because of our family member and we had 4 toddlers. They texted back again asking if they could spray outside. Not sure why this isn’t handled prior to a guest checking in. You advertise that 14 people a stay in the house but there were 8 bath towels. We were never able to use the pool because it was dirty. The pool guy came over and was going to fix that issue. He came over and literally did nothing. The owner Claire offered a small 150 refund, but wanted a 5 star review. No way. Horrible property with a sketchy owner.
Ryan H.
Aufenthalt von 4 Nächten im März 2025