This is our first time staying at this property for 9 nights and we were very pleased with the service and amenities. Staff is wonderful and always ready to accommodate very efficiently.Our family room for the 3 of us was wonderful…2 tvs; 4 very comfortable beds; table with 4 stools; 1 round table with a chair and 2 settees. The fridge is small with a microwave; kettle; Keuring coffee machine with decaf coffee pods; and pots/pans with cutlery and dishes. A little sponge, dish detergent, and paper towels are provided. Unfortunately there is no toaster at all.Everyday we used eco clean….change towels and throw out garbage and they also replenish 2 litres of water for us. Every 5 days, we asked for full service for room to be vacuumed, washroom washed, and bed linen changed.Our room faces the parking lot and other buildings but we do not need views when in Osaka but other rooms can see into our room so must draw curtains. The room is quiet and you can’t hear any of the nearby trains.Washroom has 2 double sinks; toilet separated from the bathroom and there is even a closet where you can put your bags and hang your clothes.Right by the bed are sockets and usb sockets which are convenient and many of the room lights, AC, and TV are all electronically controlled.In our room there is a washer/dryer combo and it takes about 6 hours to wash and dry! Detergent pods are provided.On the 2nd floor where the front desk is are 2 coffee stations with self serve Starbucks coffee, lattes etc
