2/10 – Ungenügend
Jean R.
28. Aug. 2024
Verbesserungswürdig: Sauberkeit
Will Not Return or rent with VRBO & Vacasa again
The electrical outlet the tv and router are plugged into sizzles, bad electrical.
If the router isn’t plugged in exactly right (it’s loose) there is no wifi or cable.
The wifi is spotty to none and an unsecure connection.
TV has no instructions, no internet for streaming, very frustrating
Plugs don’t accommodate laptop three prong plugs.
Many light switches and lights don’t work
There is NO thermostat, it’s always either either hot or cold
Sheets on one bed seemed dirty.
The house doesn’t feel clean overall, drawers smell
It’s an older house but there are some really gross things in corners, back entryway, mildew smells.
Main bedroom curtain is see through, that and shades do not block any light
Blinds in living room go up but don’t come down
The first night I called Vacasa for internet problems. They said they filed a ticket but we never got any response.
The rep on the phone should’ve told us about the local contact. It was dark and smallish print so I didn’t read the letter on the door with her number.
The pictures are deceptive
Trying to communicate while making reservation was hard, I got a "late payment" email after I paid for an extra night and the messaging cut off the body of the reply. Too much work, too much hassle
I won’t book a VRBO with Vacasa again, this was the worst VRBO experience I’ve ever had.
Jean R.
Aufenthalt von 4 Nächten im August 2024