6/10 – Okay
Heike B.
3. Juli 2022
Paris Vacation
The property location is very good. We chose this place, and stated to the owner before we selected it, that we need two bedrooms with separate bathrooms. Mia, the owner, said this is a perfect fit. The first time we tried to take a shower in the second bathroom, the cold water did not work and it was scalding hot. Mia cold not get it fixed during our stay. Also, there was a leak in the lower floor toilet and it cause the breaker to go off and stay dark. We ended up having to shower in our friends bedroom bath. We understand this is out of anybody's control. Since we could not fully use all the facilities, we asked for compensation since we picked the place and paid top dollar for two bathrooms that were independent for two adult couples. Mia offer 15% on a future visit. We asked for 10% cash now since we will likely not be back in France anytime soon. She refused. At the same time the square the property in located in was shut down completely the to car traffic the day we were to check out. There had been a previous police shooting that was being investigated and they locked us in. Instead of being able to leave at 8AM, our wives sit in the apartment until noon while me and my friend dealt with the car rental and logistics of the vehicle lockdown so we could leave. The plumbers came in while our wives sit in the living room. The were able to walk in with their tools. They finished the repair on the shower and left before noon. Our wives were not in their way. It was over 90 degrees outside and very humid. Because our wives sit in the living room, Mia said we checked out late and would not give us any compensation for the bathroom. The closure was completely out of our control and our wives were not in the way of the plumbers. No cleaning crew could get in due to the lockdown. We feel we paid top dollar, did not get what we paid for, and the response was not what we'd expect from a quality owner.
Heike B.
Aufenthalt von 4 Nächten im Juni 2022