Hotels Pilot Mound

„The staff was very friendly and helpful.“

„The room was clean and comfortable. Staff was friendly.“

„Was a super clean well maintained property! Pool wasn’t open during my stay.“

„Ich fand den Aufenthalt sehr angenehm, zum einen durch die menschliche Nähe zur Rezeption (Anne), die evtl. Fragen und Probleme engagiert und zielstrebig bearbeitete, und zur Küche (Swetlana), die alles tat, um den Frühstückspräferenzen der internationalen Gästen zu entsprechen, zum anderen durch die räumliche Nähe zum Campus und zur Stadt Ames.“

„If you have a weak stomach from smells do not stay there. The room was clean. The stool didn’t work. The smell in the office and hallway was terrible. I even used Lysol spray and that couldn’t cut it. “

„Room was clean. The lady that checked us in was super nice and very patient with me. I had my service dog with me and she didn’t bat an eye. The next morning we were packing the car and the staff wouldn’t let me back in due to the dog. I walked around and went in the main entrance and he threw a fit about the dog and said the registration for the service dog didn’t matter that there are no pets allowed. The way he ran at me was very disrespectful and was very triggering for my PTSD. My attorneys ...

„Nice rooms and good breakfast.“

„Nice place!“

„My Expedia reservation was cancelled by the hotel manager without informing me. I had arrived at Cobblestone Inn, ready to check in after a day of traveling, only to be told my reservation had been cancelled, they had no rooms to rebook me, and they could not help me in any way. Expedia was great about refunding my money, which I appreciated.“

„Clean room“

„They were defrosting refrigerator of our room. Frig stuffed with towels. We mentioned this was bothersome and they said they could move us but the asked if we had used the bathroom and acted that if we had it would need to be recleaned so we never moved. Came back later to find water all over floor and they gave us towels to clean it up ourselves.“