2/10 – Ungenügend
Rhonda H.
10. Feb. 2025
Gut: Sauberkeit
Would not recommend
We had 4 couples in our group, which was plenty of space for us. The property is set along a mountainside - very secluded & quiet, so we loved that. A bit difficult to get around as waiting for rides took awhile. I would recommend renting a vehicle. If you expect to take hot showers, verify they fixed the water heater that ran the kitchen, the master & one of the bathrooms before your stay. The property manager wouldn't believe that we didn't have hot water & accused us of not knowing how to run faucets. She came with a service guy, couldn't get hot water until they went & reset the tankless heater in the service room. But they didn't admit they did anything to it & acted like it worked fine, even after she admitted the last guests had trouble with the hot water. Hot water quit working minutes after they left. We had to use the other bathrooms that were on a separate system as she wouldn't believe us anyway.Pool was supposed to be heated. Hot tub was same temp as pool (75). Pool attendant stopped by & asked if we wanted it to 83 (we did as 75 felt cool). Property mgr sent me a very rude message accusing us of asking to turn it up (we didn't until he asked), also stating she would be over to check pool temp every day. So, don't expect pool heat over 75. Other than the extreme rudeness of the property manager, the property was very clean, spacious, all the amenities & had great views. All-in-all, because of the actions of the property manager, I wouldn't recommend it.
Rhonda H.
Aufenthalt von 4 Nächten im Februar 2025