2/10 – Ungenügend
Arun
23. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely the worst hotel experience I’ve ever had. Avoid this place at all costs.
I had a confirmed booking and arrived at the hotel around 8:00 PM. They handed me the keys, but when I entered the room, I was shocked. The room was a complete disaster — no bedsheets, just a bare mattress, used and dirty pillows and sheets thrown on the floor, no towels, and everything was filthy. It looked like the room hadn’t been cleaned at all.
I went straight to the front desk to report the condition. To my disbelief, they told me that the cleaning staff had already left for the day and there was no one available to clean the room. Their solution? They offered a refund and told me I could leave if I wanted. That’s how they treat their guests.
Unfortunately, all nearby hotels were fully booked, so I had no choice but to stay. I asked for clean sheets and towels, and the front desk handed them to me — no apology, no help. As a paying guest, I had to carry everything myself and make the bed like I was in a hostel, not a hotel.
This was a horrible, frustrating experience, and I wouldn't recommend this place to anyone. You’re better off sleeping in your car or on the street than staying here.
Arun
Aufenthalt von 1 Nacht im März 2025