2/10 – Ungenügend
KARYN L K.
6. März 2025
Verbesserungswürdig: Sauberkeit
Living Nightmare
There were 14 women staying on the property to celebrate my mother's 90th birthday. From the moment we entered the home on 2/27/25 it was evident the place was in need of a good cleaning and repairs. We weren't looking for perfection, but what we did encounter was well below any quality standard I've experienced with VRBO. -General filth and disrepair-Foul smelling towels - fresh ones delivered when requested-Foul refrigerator smells-Dirty Carpets in primary bedroom and bathroom-Moldy lounge chairs by the pool-Lack of hot water (fixed by maintenance during the first 24 hours of our stay)-Fallen gate near the hot tub-Rotting hot tub cover-Filthy walls, doors, various light switches, and door jams-Light switch missing a knob-Broken flapper chain on bathroom toilet ( I fixed it with a safety pin)-Three rusted bathroom sink drains-Primary shower door missing-Primary bathroom shower rust evident and possible mold around tub-External bedroom door doesn’t lock-Kitchen pocket door off its track-Kitchen drawer that won’t open or close-Walking hazards on pool deck -Large scale pool of water found on carpet in bedroom. Maintenance came and inspected. Next day plumber came and cut out large section of wall to expose leaking pipe. Pipe capped by plumber, but no effort made to soak up the water. As a result, the queen size bed couldn't be used and two guests slept on the floor in another bedroom.I wasted many hours begging REBL Rentals for help.
KARYN L K.
Aufenthalt von 4 Nächten im Februar 2025