From the moment we walked in, to the moment we locked the door behind us, we had a terrific stay. There was a minor issue with one of the A/C units but the management staff took care of the problem quickly with no fuss. The beds were hard for us because we sleep on memory foam/air at home, but we made some adjustments and slept well. Long, long drive from San Jose airport, highly recommend that you fly into Liberia if you come to this part of Costa Rica, we lost a full day of vacation driving back and forth to the airport. The business aspects, payments, deposits, etc. were flawless and we highly recommend this property. Of minor note, we did have to buy salt but the kitchen was very well equipped otherwise (I guess it is common for condiments to disappear... some people...)! They came and cleaned 1/2 way through our stay and I did not expect that. Alonso (and all the staff) at Special Places of Costa Rice bent over backwards to make sure we were comfortable and had everything we needed.