2/10 – Ungenügend
Celina
Mit dem Partner gereist
2. Jän. 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Positives: Beautiful view, great and updated room, pet friendly, balcony in room, casino bartenders are nice, security is ready to help.
Negatives: EVERYTHING ELSE!!
My boyfriend and I booked this place via Expedia and it had great reviews. We only stayed for two nights but it was too much. Our first night we had someone follow us from the casino area all the way back to the rooms and to our car. It was very terrifying and we were very shaken due to this experience. I told my boyfriend we should leave then but it was 1 am on New Years and there was nowhere we could go plus they already charged the card. The plus to this is security took it very seriously and escorted the male off the property or moved him to somewhere else.
The bartenders are very very nice and great at drinks.
The restaurant if you want to call it that is definitely a bar. The night we went to get drinks someone had walked out on them and we had to wait 10 min to hear anything from anyone which isn’t bad but then the attitude of the I guess manager was horrible. She just glared at us and didn’t even tell us what was going on, the security gentleman is the one who told us that someone walked out.
They charge hospitality tax daily. Then inform you there is a refundable charge daily for pets but then don’t refund it.
We also witnessed multiple staff members drinking on the clock. Which should've been our first red flag but we did end up staying.
Honestly it was worst ever.