8/10 – Gut
Alison P.
30. Sep. 2024
Gut: Sauberkeit
Nice space, but a few issues.
Our team of 25 stayed at these two homes for a work retreat. We had a good stay at Solara Sands, enjoying the homes (especially Dawn) and the new kitchen. The homes were clean and had been recently renovated due to a fire. The outside space and seating were also useful. I reached out during our stay to the home's manager regarding a few issues we had during our stay but some were left unresolved. Three sliding doors didn't close on bathrooms. The person they sent out to fix this issue wasn't helpful and said he would have to come back and take the trim off to be able to fix it. This made one room completely unusable which was a problem for our number of guests. We also had an issue with three smoke detectors beeping. The person they sent out again wasn't helpful and couldn't fix them. We ended up having to spend time dealing with this, taking off the smoke detectors and putting them in someone's car to stop the beeping from interrupting our time. The internet was spotty and we didn't always have the Tailored Stay Guest option that was given as a login. The final thing was a company came to pick up old appliances while we were there and asked us to move our cars. This should not have been scheduled when we were staying at the VRBO. Overall, we enjoyed the homes, but unfortunately did have some issues during our time there.
Alison P.
Aufenthalt von 3 Nächten im September 2024