6/10 – Okay
kyalin a.
9. Feb. 2025
Verbesserungswürdig: Sauberkeit
Not a great stay but gracious host.
Beautiful property that was as described and shown in listing, great parking, host very timely in responding. Host was also very gracious in not cancelling stay despite extra guests. Did not receive a check-in instructions prior to check-in time. The arrival guide was not available after booking and confirmation and day of arrival. The hosts response time was very quick when inquiring about how to access the property but was not able to provide the arrival guide. Was not able to locate the house binder with amenities details, policies, and checkout instructions until after cleaning morning of departures in a drawer in a bedroom. Policies in the binder differed from online listing. House was not thoroughly cleaned. Dirty dishes in sink and dishwasher upon arrival, rotten fruit left in fridge, soiled sheets on bed in upstairs bedroom from leak in the ceiling. No disclosure of cameras on listing. Had to call vrbo support for information on cleaning and checkout instructions. Extra guest fee incurred and gladly paid but no disclosure of how damages fee was incurred but also gladly paid for. Listing just needs to be updated, house needs better cleaning upon arrival and arrival guide needs to be accessible and would receive 5/5 stay. Overall not a great stay but great host.
kyalin a.
Aufenthalt von 1 Nacht im Januar 2025