The gambling was fun and machines were paying out. Clean areas all around. Friendly check-in and very helpful with wheelchair I needed to get around. The drawback was the hotel room itself. The bed and pillows were the most uncomfortable I've ever slept on! It was like sleeping in quicksand. Kept sinking and bed was too low and the other too high. 3ft! No bureau, not table or chairs to eat, and only one chair to watch tv. For a handicap bathroom, the toilet was too low. MUCH TOO FAR to get to and from room to the casino area! No one to help with luggage to room checking in or out. And no restaurants that serve breakfast, and no room service available. Thank goodness for Dunkin Donuts in the casino area! Valet was very cooperating and helpful. Subway in food court was outrageously priced and very, very skimpy on meats in sandwich. Italian sub had 2 pieces of pepperoni and ham, and steak and cheese sub was all bread and almost no meat. When I asked for a refund because I refused to pay $9.00 for a 6" piece of bread, the server refused to give me the refund. 2 subs I gave a $20.00 bill for and got $1.01 back in change! I made him add more steak at no charge. Need more variety in food court. 3 fast food chains is not enough! And they need to learn to speak better English. Was hard to understand what they were saying. A husband and wife were the servers and were speaking their language complaining about my complaints of their food. Bally's only good for gambling.
