6/10 – Okay
Lois
Mit der Familie gereist
9. Okt. 2024
Gut: Sauberkeit und Komfort des Zimmers
First, the staff at the front desk and the guard were extremely kind an helpful! BUT, I booked a beach front view 3/3 bath. Well, we could see the beach, but it was not beach front so don't be deceived. NOTE: our electricity bill was and additional $136 for 5 days, but we knew there was an extra charge for electricity. They also wanted to charge me $65 for 2 towels and 2 hand towels. Why, cause I washed, in the unit's washing machine, 2 bath towels and 2 hand towels with 2 beach towels. The beach towels made the other towels a very very faint hint of blue, nothing that bleach wouldn't take out. Wish I would've taken a photo of them. They said they have other units towels that did the same thing. Which I responded they should then have a notice on the washing machine or somewhere else visible NOT to wash the bathroom towels with the beach towels. The front desk attendant agreed. I was also trying to check out 1 day early and receive a refund at Hurricane Milton was barreling for our home in Florida but no one would work with us to refund us 1 night of $500. So, I likely would not stay at these condos again. Might I suggest the Melia Caribe Beach Resort!!
Lois
Aufenthalt von 5 Nächten im Oktober 2024