8/10 – Gut
Kim C., Salem, Oregon
20. März 2025
Gut: Sauberkeit
Could be excellent with some fixes
We had a group of 8 people and the 4 bedrooms and bathrooms were great. The house is adorably decorated, immaculately cleaned, and has beautiful views. The neighborhood is quiet and the main town is within walking distance. The communication with iTrip was always responsive, we even saw Sheryl several times in person and she was always pleasant and helpful. Our overall experience was positive, but it wasn't without drawbacks. Although it is beachfront, there is no actual beach access from the property. So the location description of "steps to the ocean beaches" was a little disappointing for us. While we appreciated the cleanliness of the house, the cleaners were behind schedule and went past our check in time. Hours before check in, we were notified that the dryer and dish washer were out of order. A portion of the deck broke and caved in while we were sitting on it. We were looking forward to sitting around the fire table on the deck, but it did not work, even with the assistance of iTrip employees. There was also a propane fire pit in the yard that was not functional. When we inquired about using it, we were told it was new and not finished yet. The thermostat in the dining room is broken and just falls off when touched. We required assistance enough times that we delt with Chris, Victor, Mike, Recca, Ethan, and Sheryl. Sometimes receiving conflicting information. The property has real potential if they fix some issues, but we would probably not stay here again.
Kim C.
Aufenthalt von 3 Nächten im Februar 2025