While the property manager was extremely kind and responsive to our feedback, it unfortunately did not make up for subpar experience. The house was very, very dirty: Hair on the bathroom sinks and in the showers. Layers of dirt on the carpet and floor. Beer cans and bottle caps around the fire pit. Unwashed sheets and towels. We actually washed the towels and sheets ourselves because they smelled. The manager did try to remedy this by having the cleaning lady come back to the house, but she left it in the exact same condition as before. On top of the general uncleanliness, the house was also infested with gnats in the bathrooms and kitchen. They got into all of our food, the coffee maker, everything.
Another disappointment about the property was the dock and lake access. Prior to our check-in, we received a text from the manager reminding us of the great amenities like the swim dock and kayaks. However, when we want to check it out, the lake level was so low there was only about 12 inches of water off the dock and grass was growing where the lake used to be. Not something the property manager can control, obviously, though a heads up would've been appreciated so we could plan for other activities.
The photos of the property show a manicured lawn and landscaping. But again, when we arrived that was not the case. The owners are turning the lawn into pollinator habitat, leaving no mowed lawn anywhere on the property for kids or dogs to play.