2/10 – Ungenügend
Steve L.
23. Juni 2023
Verbesserungswürdig: Sauberkeit
False advertising
The property pictured on line on VRBO didn’t represent the actual condition of the property when we arrived. The house had a number of damaged areas, garage was loaded with trash and debris, gas grill was rusted out and not working, oven wasn’t working, difficulty with internet/cable, mattress’s had urine stains just to name a few.
Tried to work with both the property manager and VRBO to get a partial credit due to the property not being in the condition advertised on VRBO. Property manager no longer responds to texts or accept phone calls. VRBO doesn’t support the consumer point of view when we shared photos of the property and the condition it was in to ask for VRBO’s assistance for some type of refund.
Great learning experience from us that in the future if you arrive and the condition of the property doesn’t meet the standards you should contact VRBO immediately and try to find another property.
Dates of our stay 4/6 to 4/10/23
Steve L.
Aufenthalt von 4 Nächten im April 2023