2/10 – Ungenügend
amber
24. Jän. 2025
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I booked myself a single king room. Upon arrival i found they had given my room to someone else and put me in a room with bunkbeds and a broken tv. I needed the basics like toothpaste and shampoowhich they offered non of. Not even to buy in their store. Literally used a bar of soap the whole time which was no biggie as i dont like to complain. The resturant isnt marked. I had no clue where to order or even stand or if there was waitresses... like nothing was posted anywhere. I asked the receptionist and she was annoyed from the begining. I ended up ordering food thru her ...she never told me to sit in the lobby which was actually the restaurant and someone will come get my order. I ordered food the entire first day this way. The first morning after ordering my food i chose a spot by the pond which was pretty. They had turtles in it and fish. The railing was broken/owner came out yelling repairs across the resturant to maintenance/After the long wait for my food I ate a few bites, went to get more coffee & turned to find a cat on my table eating my food/Next morning i wanted to change my order from one ToGo to 2 orders ToGo, i couldnt find my waitress/The owner was right there so i asked her/She went and changed the order and humiliated my waitress/Then belittled her to me/ that night i ordered a burger and waited over 45/After I left i was contacted about sunglasses i left in room/they said they would hold them until my friend cohld get them.
amber
Aufenthalt von 2 Nächten im Januar 2025