After reading the details, outstanding reviews, and viewing all of the beautiful photos for this property, we, two couples who have previously rented many other VRBO homes in Mexico, chose to rent this "Villa" during the month of February, 2022. Imagine our shock when we found the mattresses to be very uncomfortable with sheets that are cheap and thin, all of the metal-framed screen doors are in disrepair and do not function correctly, and even the downstairs fan did not work properly with daytime temps at 90 degrees f. and humidity 70+ percent. (We even bought an inexpensive Mr. Coffee machine to use because it did not exist!) There is only one float chair for the pool and no cushions for the two lounge chairs (lying on bare, slated-plastic loungers is not what anyone calls comfortable)!!! Then, beginning the very first day that we arrived, grading and bulldosing of the lot next door took place. Truckloads of huge boulders came and went which resulted in dirt that blew into the pool, house, just EVERYWHERE ): At the very least, we should have been made aware that this work would take place, let alone the whole time that we stayed at the house! During the weekdays, we could not stay and relax at the house because of the noise, dirt, and lack of peace (thank goodness, the work stopped on the weekends)! We had to ask for our drinking water to be delivered whenever we ran out and the cleaners (who are very hard working and conscientious) only came two times. The property manager, Fred, (who does not live on the property) did his very best to understand our concerns, clean the pool regularly and return our texts ASAP but there was little that he could do about the problems I have listed.
I would be remiss if I did not acknowledge that originally, we planned to stay at the house in November (2021) but then, we had to cancel due to injuries sustained from two separate falls. The owner was kind enough to issue us credit and we were able to reschedule the trip for February.
What was to be a much needed, wonderful vacation turned out to be a really awful, expensive experience that other "travelers" should be made aware of. While the work that took place next door was ill-timed, the facts cannot be denied that this house is in DIRE NEED of being restored and repaired. Hopefully, improvements will be done so future guests will get what they pay for and additional glowing reviews will be written once again!