Check in times were listed on the website. There was a significant increase in communication from the host within 24 hours requesting estimated time of arrival. With 2 young kids, this is a moving target, but attempt was made at a timeframe. Having arrived in the early phase of this, well into the listed available check in time, we were denied entry. During this timeframe we found alternate accommodation whilst at a restaurant, as we had no kitchen available to cook supper. Dissent was raised with the owner, and VRBO. Owner stated they would supply only a partial refund, which has never been supplied. VRBO stated they would support this, but have done nothing to garner the refund, and now the email address that was being used is defunct. Avoid this listing, and VRBO.