Ferienwohnungen Sault-Brénaz

"Praktisch"

"Its a nice property, seems new (i think tehy said they opened last year) with sheep/ponys, pond, and nice area to walk your dogs. However, the water bottle in the room looks like it had already been used with water still in it (saw another review of it too), and the shampoo/shower gel was already empty upon arrival. I had expected this to be replaced the next day, but when returning to my room at ca. 4pm the next day, the room was still not made. I went to the reception to ask for fillup since I cannot shower, and they sent some non-EN speaking people and tried to ask me again what I needed. I just sat there waiting for them to do the minimal, to fill up shower gel so that they can go, so my room was not made in the end. The following days, they also only started doing our room only at around 4-5 pm, which in my opinion, is very inconvenient. After being out all day and coming back before dinner, I had to wait a long time outside until they were done. They seemed stressed. Maybe they need to hire more people for room cleaning or its just a show. Also, there seems to be no room service at all and not even a possibility to get take away from the hotel restaurant, which is also very inconvenient, considering there are basically NO restaurants within a walking distance around the area, and upon arriving, the restaurant was already fully booked. Would be nice if take away (not even room service) could be offered). If these things could be fixed, I would return."

"Es hatte einen unangenehmen Geruch im Zimmer. Haben es an der Rezeption gemeldet und uns wurde sofort ein neues Zimmer angeboten. Super Service "

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