We were allowed to check in a couple of hours early, which we greatly appreciated—thanks to the hotel for their flexibility. The property was beautifully decorated for Christmas, and everything felt new and well-maintained. Its location, right next to the Setas de Sevilla, was incredibly convenient. If you’re driving, a practical option is to stop near the Setas to unload, as the road leading to the hotel is pedestrian-only. Ubers can also be arranged from that location.
On Christmas Eve, there was an unexpected incident when a water main broke. Around 11 p.m., water began pouring into our room from the ceiling like rain. The hotel staff responded promptly, relocating us to another room immediately. By morning, everything had returned to normal.
Overall we enjoyed our stay and would recommend this hotel.
