Pros
It had lots of activities & games
Free Wifi
Fully stocked kitchen
Close to lots of things-Grayson Highlands, Creeper Trail, Jacob's Creek, backbone rock, etc.
Enough beds to comfortably sleep 11 people
TVs in all bedrooms
Enough hot water for a large group when taking showers
Host communicated often and was easy to get in touch with
Clear instructions on check in and check out
Cons
It's right off a road. The pictures don't do it justice. The back of the property is nice, but if you have kids you will have to be very vigilant. Not only could they run into the street from the play area, but anyone can park across the street and just walk into the yard while they're out playing.
Also, it's a road known for riding motorcycles fast on, so all day you hear revving engines instead of nature when you're sitting outside.
No actual AC, just window units in some rooms(think LOUD at night) and a small portable unit in the large room, which didn't efficiently cool it. If it's under 75 degrees, you should be OK. We're from a warm climate and my kids still couldn't sleep it was so hot. Also, several family members weren't even able to use the activity room b/c they just started sweating as soon as they walked in.
There's rustic and there's run down. This place is run down. Peeling paint, cracks in the walls & ceiling, broken pots, writing on the walls, etc. My son that only weighs 40 lbs fell through the bench & when we investigated, the wood wasn't nailed down and had deteriorated. Later, the swing fell over while my 6 year old was on it and landed on her. When I looked at the leg of it you could see that it had rusted to the point of total erosion.
The "stream" in the description is actually the drainage from the laundry inside.
Ice maker is efficient for maybe 3 people. If you're not eating there it will be a non-issue. However, if you plan on eating most meals there, buy a bag of ice to leave in the freezer.
There is one trash can for the entire 14 person property and its only emptied once a week. If you want/ need it emptied daily like we did for 11 people who eat 3 meals a day, you have to call the owner who is an hour away and figure out a plan for it each time.
The closets are unusable. They have a strong foul odor. We had to put our bags all over the floor and walk around them like an obstacle course all week.