Everything was fantaastic during our short 3-night, 4-day stay there. In particular, the staff members were very courteous, humble, kind, gentle, pleasant, receptive, responsive, and geneous. They would always greet us with folded hands and a smile. They made us feel welcomed all the time. If they embodied the Cambodian culture, then we are very impressed with that culture.
I would not even care to mention the little issues we might have encountered occasionally because they were taken care of post-haste. We would highly recommend this place to anybody (whether you ae a solo traveller or travelling with family).