Our initial reaction to the exterior was not good! We were all shocked at where it was and how small it appeared to be! It was a little bigger on the inside than we thought from looking at the outside; but, still very small on the inside. It worked for myself and my two teenagers though. One thing that was really a pain was that not all the outlets worked! And, in today's world, we need to be able to connect electronically, which means we need ALL the outlets to work! Also, had 'technical issues' when it came to checking in and checking out....FYI