2/10 – Ungenügend
Akshay
Mit der Familie gereist
16. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Initially, the property appeared like an oasis in the middle of a desert. However, I soon realised that it was just an illusion.
The stay: the rooms appeared to be decent. But out of the two rooms that I had booked for the family, one had a refrigerator that did not work and the other didn’t even have one.
The air conditioning did not work / couldn’t keep up. It stayed at 24-25C even after turning to as low as 16C.
The cleanliness standards of the bathrooms were not high either. And one of the bathrooms did not have any hand towels at all.
Dining: The wait staff was “not waiting”. Placing an order and getting food and drinks was a struggle.
Then, we were told that we had only a few minutes (probably like 10-15mins) to order our food because they were closing. Why sit a table if you can’t even serve them satisfactorily?
The table we were seated wasn’t filthy but wasn’t clean or “fine-dining” worthy either.
The quality of food was terrible. One example, the baguette in the bruschetta was over toasted- almost burnt.
When it came to product knowledge, the wait staff was clueless about the offerings on their menu. Both food and drinks. We were attended to by multiple people in their team and the theme was consistent.
Akshay
Aufenthalt von 1 Nacht im März 2025
