2/10 – Ungenügend
YANETTE
Mit der Familie gereist
28. Sep. 2024
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The ceiling was dripping water and falling apart. I booked a 2 bathroom 2 bedroom condo and was only able to use 1 bathroom. The property maintenance was called to make sure it was an issue with the condo and not an issue that we caused and it was an issue with the condo, and when i asked to get partial refund due to all the issues they refused. So i stayed at a property with a leaking ceiling above the master bed where we slept and had a shower that was not useable due to no water pressure. Additionally, we had a party of 4. My 6 year old was not given a wrist band my the rental company because they said she didnt need one, turns out she did need a wrist band so we ended up getting kicked out of the pool.... FYI there is one entrance in and out to these condos, if it rains it floods bad. It rained for the first time since coming to South Padre the past couple years and there was no way we were driving our Tahoe out of there. Luckily the beach was walking distance and we would just take turns (my one year old did not need an arm band, and we were only provided 2 arm bands so my 6 year old would have one on and we would take turn putting the other one on) taking our daughters down to the pool on the days we were flooded in due to rain. So very upset I couldnt get refunded at least partial of my money due to my experience. I have pictures of the ceiling water and partices that were falling from teh ceiling.
YANETTE
Aufenthalt von 6 Nächten im Juli 2024