2/10 – Ungenügend
Dee G.
10. Okt. 2024
Misleading pictures and amenities
The property has a wheelchair ramp (which is not secured and can be picked up and moved) leading me to believe that i could bring my mom who is in a wheelchair. Upon arrival we discovered that although we could get my mom into the house, the doorways were too small to allow the wheelchair through any doorway, bedroom or bathroom. This forced my mother to stay in the livingroom for the whole visit and I had to take her to a store everytime she had to use the bathroom. When i told the owners this they told me to leave the property and find a hotel, this was not an option in our situation and the owners were rude and got upset with me. In addition the amenities listed a hot tub and playground which were not there, when mentioned to owners they deleted them and told me i was wrong.
Dee G.
Aufenthalt von 2 Nächten im Oktober 2024