2/10 – Ungenügend
Alicia
Mit der Familie gereist
19. Apr. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We didnt even stay the night.
We got key to room, went inside, turned around and returned keys and left.
We arrived at 9:20 p.m.
There was no front door and the entire place was under construction. The floors were off, wires hanging from open ceiling, people laying areas of flooring or on ladders, front desk covered in a sheet.
There was a number on the desk that said to call if no one was at the desk.
After calling a man answered, he couldnt understand me and kept asking "oh you are here".
He came out of a room down the hall he must be staying in and talked to us. He explained he cant do check ins, only the manager can but the manager isnt there so he called him on his cell phone. He said the manager wanted to speak to me.
I took phone, the manager, who also couldnt understand me well, asked me how i was paying. I explained i paid in advanced. He told me "no we dont do that. We will need to see your card again". I told him i can show him my credit card statement that shows i did pay already. He eventually said he would "let the other man give me a room". All of this done over a cell phone BTW. The man gives me cards to a room. Doesnt check us in on computer, doesnt ask for anything but my first and last name, nothing. We were so tired. We drove 8 hours I had to be up at 6 a.m. i just needed to sleep. We get to room after man from desk WATCHES us and stands there while we open the door. It stinks. The smoke alarm had been removed and wires wwee out, hair and bugs in
Alicia
Aufenthalt von 1 Nacht im April 2025