10/10 – Hervorragend
Hayley
Mit der Familie gereist
24. Dez. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Management (Mario) was superb in a personal crisis, customer service from restaurant staff and room staff was wonderful. The pool was amazing, as was the WiFi. Food choices were great, it has been a lovely holiday.
The niggles: reception staff do not smile and could be officious. The fridge in the room was unstocked the whole time. You are given one tiny bottle of water you are expected to refill throughout the holiday, it was only a mouthful and not adequate when you can’t drink tap and there was nothing to drink at night from the fridge. I ended up getting a plastic 2 litre rum bottle and filling that up, so bring your own bottle/canteen. Plus Expedia advertise the holiday as all taxes included, they are not. $10 per room per night is payable as a tourist tax when you arrive. I knew about the tax prior but believed the marketing.
The only reason I would give this hotel a bad review is because I don’t want more people to come here. I have stayed in luxury resorts on the island, this beat them all. The pool and view was amazing, and (most of) the staff so friendly. I would not hesitate to book again.
Hayley
Aufenthalt von 10 Nächten im Dezember 2024