6/10 – Okay
Lorie J.
5. Apr. 2025
Verbesserungswürdig: Sauberkeit
Lackluster Experience
This is our second story at Margaritaville. Our experience last year was phenomenal, by comparison this year was completely lackluster. That was mostly attributable to the unfriendly staff, unkempt appearance of the property, and just rundown look overall. When trying to get things like clean towels or trash pick up for your room, it requires an act of Congress. So disappointing as this could be a great resort because of this location. The only exception for staff service were a couple of the bartenders and the front desk, check-in clerks. All were friendly, helpful, and very accommodating. In contrast, the staff at the concierge desk were actively bickering amongst themselves about stealing one another customers while we were trying to get her bracelet. Really?Would not plan on coming here again after this year‘s experience.. They may also want to tell their staff to be a little more friendly and stop smoking so much weed so they can focus on their guests!
Lorie J.
Aufenthalt von 7 Nächten im März 2025