2/10 – Ungenügend
Robert D.
31. Jän. 2025
Verbesserungswürdig: Sauberkeit
Major Issues that are not disclosed
Location is great, not too far from Stowe. Close to town. Unit is dated, but spacious.WHERE THINGS GO OFF THE RAILS - 1. The water is not potable - there is a sign on the door that you should not drink or cook with the water. Don't let kids swallow it. You need to go across the street to get your water, but they have an office water dispenser in the unit unplugged and not setup along with full water jugs. Texting Vacasa support nobody knows if you can use it. THE LISTING DID NOT DISCLOSE THIS - I would have thought twice about booking.2. Mice Droppings in the kitchen cabinet all over the place and on bowls and dishes. Contacted Vacasa support because this is a VT health code violation. They said it would be cleaned up since droppings can transmit Hantavirus. Nobody every came to clean it up. Multiple chat conversations with support and never received a call from the local property management team ever! 3. Washer/Dryer Not working NOT even connected - When we go skiing we specifically look for units with washer dryer to avoid bringing a ton of clothes. It's a critical feature. I understand things break occasionally and keeping a listing up to date is difficult, BUT when the machine is completely disconnected that should be disclosed. It's not an unforeseen surprise. I thought maybe the water was turned off to the unit which I turned on and quickly found myself in a large puddle of water. No warnings or note on the unit. The exhaust vent wasn't connected either.
Robert D.
Aufenthalt von 3 Nächten im Januar 2025