2/10 – Ungenügend
Kristin
Mit der Familie gereist
21. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place looks nothing like the photos. No security from the outside to the inside. Elevator/stairwell door hallway opens to the street with no key lock. Doors in stairwell hanging open. Literally nothing keeping someone who isn’t a guest from entering unnoticed into the building, hallway carpets stained, unvacuumed. Elevator took FOREVER, had splashed and dried paint inside, and the wood around the jamb of the elevator seemed rotted away. Room looks nice in first opening of door, floor was STICKY. Puddles of rust/leaky something at the base of each bed, refrigerator had a broken leg and was just sitting like it had been thrown into a cabinet, bathroom was gross and worn down, missing caulk. There was toothpaste ‘splash’ (like when you brush your teeth) all over the back of the bathroom door. Second floor smelled musty and like marijuana. Lamp fixtures had one that worked, one that didn’t, metal hardware holding it up has rusted and also leaked rust stains on counter.
Woman checking us in was unimpressed with life generally just seemed annoyed. I saw the state of the room, then went to the front desk to immediately check out- had to find another room in another hotel. I discreetly shared my experience with the room at the desk, This time spoke to a very nice lady who assured me that she would refund me. It had only been a few hours, so I don’t expect to see that refund hit any accounts yet- but will be following up. DO NOT STAY HERE.
Kristin
Aufenthalt von 1 Nacht im März 2025