2/10 – Ungenügend
Tracy A.
23. Okt. 2024
Verbesserungswürdig: Sauberkeit
Unacceptable
There was water damage in the In-law suite and the smell of mold and dampness was strong and horrible. You can see water stains on the walls above the trim and the floor is lifting in specific areas. We stayed between Hurricane Helene and Milton. Maybe the damage was from the hurricane, however, I contacted the host a few days before check-in and was told the property was fine. That being said, we had to re-arrange the sleeping arrangements in the main house as the suite was not usable.
The main house was not clean. They need to hire a new cleaning crew. To open and close the front and back doors are a challenge. The front door needs to be shaved so it can move over the floor. The back door is uneven and won't lock. There is a chain latch, however the chain is not long enough. In the main bathroom, the shower drain cover is not attached and can cause a fall or someone can get cut.
Although there were no bed bugs, they had a bed bug spray in the laundry closet. My thought is to keep that somewhere else where guests will not see it. Needless to say, we did not stay through the entire booking. The first night we arrived very late and decided to stay. The second day we had a wedding and no time to search for other accommodations. We left early on the 3rd day as we found better accommodations.
I reached out to the host multiple times and was told they would get back to me. After a week, still no response.
I would not recommend this house.
Tracy A.
Aufenthalt von 3 Nächten im Oktober 2024