2/10 – Ungenügend
Crystal
Mit dem Partner gereist
15. März 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The place had a nice casino playing area. Check in was okay customer service not so much safety and communication not so much.
Gor done playing slots the. Went to bed around 1am was sleeping awesome! 3-3:30 alarm went off in room loud noise lights it was as if the room won the grand tried to gwt some more rest. Nope got up after 6am grabbed a coffee and headed down to go outside before that spoke to the desk about what happened he explained a tornado warning i said ok and the room we was in was a disability room. And thats why we had lights flashing loud alarm and was supposed to get a phone call and or kbock or buzzer. No knock no buzzer push no phone call just interrupted sleep. No apologies no im so sorry just thats the way it is sir. I said seriously tbis place is ridiculous so the same story few hours later when checked out tbos all happening today march 15th 2025. Customer service? No fucin way no casino front desk cared about our situation its like oh well sorry about your like! Seriously for real nobody's fault but mine? Btw it wqs me and my wife so she can witness this Terre haute casino off highway 70 casino play good. Customer service resort stau i said resort stay customer service that cares about you the customer and there needs ??? No way read this it ais for real never in my hotel staus has this ever happened....
Crystal
Aufenthalt von 1 Nacht im März 2025