Casa Majestica Luxury Loft Private Concierge

Luxe one of a kind designer loft with jungle views. Soaring ceilings and floor to ceiling windows make this loft incredible- Jungle views from the large rooftop. pool. Full sized kitchen perfect for a cooking class or private chef service. 2 king beds with stunning ensuite bathrooms- picture perfect everywhere. Private concierge included in your stay- access to Gitano, Lula, Le Zebra and Soy Tulum Beach Clubs. Dedicated concierge included in your stay.

Minutes from Tulum's award winning beaches and La Veleta's vibrant food and dining scene. Shop at local boutiques have a gourmet dinner all nearby.

Entire 2 bedroom loft with private rooftop pool, private terraces, parking near building, access to Gitano, Lula, Le Zebra, Soy Tulum beach clubs

Available via chat and in person locally if needed. After booking you will receive an optional link to check in via our exclusive guest app. Here you will find maps links, access info, area/general info be able to make beach club reservations, book concierge services and more!

Some streets are not yet paved around us, Tulum is a developing area, cars can handle the roads

Power outages are not uncommon in Tulum right now. We do our best to keep our guests comfortable when this happens but want you to be aware of the possibility in advance. If the power goes out often the water is connected. These services are typically restored in a couple of hours.

There is not an elevator. It is necessary to climb stairs to reach the apartment.

The insects are also part of life, try to accept them. It is possible to find them inside the facilities (Perfectly normal with all the jungle around us). They are not representing an unclean space, instead they are part of an ecosystem so please avoid mistreating or killing them and be aware that if you leave food exposed, they are curious and will try to approach it. Please call us if you need assistance.

Thank you for your understanding
-Please no smoking inside the property
-Please do not sit on furniture with wet swimsuits or sunscreen/oils
-Please do not touch pool equipment, call host if you need assistance
-Please use coasters under drinks on furniture
-Concrete is porous and stains, if you spill something please clean it up
-Please turn AC off when you are not at home.
-Please be respectful of neighbors, quiet hours between 10pm and 8am
-Please place toilet tissue in baskets provided, do not flush tissue or objects down the
toilet.
-Do not sit, lean, or stand on concrete sinks or countertops. Concrete is fragile, cost of replacement is $100 usd
-Please contact host with any wifi issues.
-Guest stays longer than 7 days we suggest a second cleaning
-Guests staying in the home are the only people allowed at the residence, no parties or events unless expressly approved by host prior to check-in
-Do not climb or touch trees, note that some trees in the Yucatan are poisonous and can cause serious injury
-In case the electricity supply is cut by Tulum's electric company (CFE) or water supply is cut by CAPA, this will not be grounds for requesting a refund. The host is not responsible for any unexpected service interruptions provided by these companies.
-Most of the streets in Tulum are rustic and unpaved. Please keep in mind that you are in the jungle.
-If you report an issue at the property and our team is able to resolve it the same day in a reasonable period of time this is not a cause to request a refund.
-Any damage caused during your stay must be reported, and the guest will be responsible for covering repair costs. If any linens (towels, sheets, etc.) are stained with feces, blood, or any stains that cannot be removed by washing, the guest will be charged for replacement:
King size sheet $736
Pillow case $136
Mattress protector king $612
Bath towel $221
Hand towel $391
Face Towel $221
Bathroom Mat $102
Duvet Cover $1428