2/10 – Ungenügend
Tammy
Mit der Familie gereist
25. Aug. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
THIEVES. The photos posted are NOT the true image of this Hotel. I will show the truth of the condition this hotel is in. Save your money and your time this place is not worth a penny. Mold on the pillow's, ceiling fan was broken and not even bolted onto the ceiling correctly very unsafe. Shower curtain and rod on the floor, the hotel was notified about this to fix it and never showed up we took showers with it on the floor. No towels were ready when we checked in at 4pm we were told in one hour they would bring it to our room and at 8pm I personally had to go to the front desk to receive them myself. The toilet seat was broken and slides every time you would use the toilet. RATS and garbage/mattress thrown outside everywhere I will post photos. Power goes off all night long causing the A/C not to work. And to have the A/C on you have to place your hotel key in a slot in the room to turn it on. The hotel door lock did not even work. We booked for the weekend after the first night with the experience we had we asked for a refund for the remining days we still had booked we were told we would get a refund by the owner and still almost 2 weeks later we have NOT received any refund. The lady at the front desk was very kind she is the only positive thing I have to say about this Hotel.
Tammy
Aufenthalt von 2 Nächten im August 2024