2/10 – Ungenügend
Danette E.
5. Dez. 2024
Verbesserungswürdig: Sauberkeit
DON'T WASTE YOUR MONEY! THERE ARE WAY MORE WONDERFUL PLACES TO STAY AT!! I WAS FORCED TO RATE!
My husband and I were excited for our stay after a 7-day cruise, but things went wrong from the start. At the security gate, our name was missing, preventing us from checking in. I tried contacting the host multiple times with no response, and it took the security guard over an hour to receive a message and approval from the host's partner.
Upon our arrival at the condo, there was a strong musty smell, we quickly opened the sliding glass doors, (the ONLY saving grace was the view). We discovered some conditions that may require attention to ensure it meet the standards for comfortable living.
The kitchen was equally troubling; a glass I pulled out was dirty, and we washed what dishes she had first. There were no bowls available—just one saucepan and four glasses and missed match plates. There was nothing there to cook with. The oven door was broken, and the cabinets were disgusting. The kitchen light was out, leaving us with minimal lighting from the sitting area.
My husband went to take a bath the first morning and discovered the bathroom tile was covered in mold, the floors were filthy, and no basic necessities. The bathroom cabinets were dirty and had what appeared to be rodent droppings.
We left the next morning hoping to get our two remaining nights refunded.
This condo has so much potential, but unfortunately, we will never see it. Overall, our experience was incredibly disappointing. ONCE AGAIN THE ONLY SAVING GRACE WAS THE VIEW, BUT YOU CAN GET THAT ANYWHERE!
Danette E.
Aufenthalt von 3 Nächten im November 2024