Walter Kerr Theatre

Under construction, so we couldn't take full advantage, but clearly a beautiful property and room was nice. Only problem is the air conditioner blowing onto the bed, making it hot and cold alternating all night, otherwise nice room with good bathroom and amenities, comfortable bed, no issues!

Nice hotel, but overpriced. 1 Hotel Brooklyn Bridge is a nice hotel in a great neighborhood. The staff were generally very kind and polite. This was my second time staying at 1 Hotel Brooklyn Bridge. It may be my last. You can get a lot more for less money elsewhere in Brooklyn & Manhattan. The rooms at 1 Hotel Brooklyn Bridge are small. At my latest stay, I accidentally hit “do not disturb “ because it is right next to the light switch, so the staff did not clean my room. Instead they sent a message to me asking if I would like my room clean. Nice touch, right? Well, I responded yes to the text and I called the hotel front desk to request my room be cleaned because I wanted to make sure my room was cleaned. Both staff members I connected with said, absolutely they would clean my room. This was 2 pm in the afternoon and I was told the housecleaning staff go home at 6 pm, so it would not be a problem. When I returned to my room that evening, it had not been cleaned. Also, the hair dryer in my room was broken. You had to move the cord into a special position or it would shut off. These are minor issues, but when I am paying $800 a night, the hotel is overpriced. I will try the Marriott or the Hampton Inn down the street next time. ( :

Front desk staff needs some customer service training. Not the friendliest when taking calls and answering questions. Other than that great stay.