2/10 – Ungenügend
Paul S.
6. Aug. 2024
Verbesserungswürdig: Sauberkeit
Disappointment
Our family had a trip to Washington planned and booked through Vrbo for a condo apartment for our stay. Initially, we were very happy when arriving at our place . Unfortunately, the first night we were there one of our kids went to go to bed in the bedroom, and there were tiny ants all over the baseboard and the floor of the one bedroom. I notified our host right away and the option to submit for a refund as I indicated, I couldn’t stay there. I was afraid that the bugs would get into luggage belongings and beds and our said he would process for refund.
I was forced to go to a hotel, a very high price as a last-minute reservation.
I have connected with the host who keeps giving me the runaround about a refund. I’ve then reached out to Vrbo directly and still, I’ve had no confirmation.. Our family vacation that we were so excited about Was a nightmare and no one seems to care! Very disappointing!!
Paul S.
Aufenthalt von 5 Nächten im Juli 2024