2/10 – Ungenügend
Andrej
2. Juni 2024
We booked the property on in March 2024 according to information that the cottage is located 1 min walk from the "Horsestable Beach” - only because of this reason we booked this cottage.
The point / location of the cottage on the map of the advertisement from host was shown the same.
On the day of check-in after meeting with host and during the drive, following host-car, we noticed that we are very very far away from the address-location of advertising and from the “Horsestable Beach”.
As we arrived the cottage the host confirmed that the "Horsestable beach" is far away from the house, that for us was absolutely NO GO and we broken the Check-In process.
The host also didn’t informed in the property description that the last 2,5 km way to the house
required minimum small SUV-CAR with higher clearance because of 2,5 km way on unpaved road.
This missing information is also very important for the customers because as far the rental-car is small or has not enough clearance that could lead very fast to the car damage and additionally to drive on such unpaved road required slowly drive that take more time as it shown in advertising.
Internet access didn't work, the host was not able and didn't want to help.
Very close to the cottage is construction area.
Andrej
Aufenthalt von 7 Nächten im Mai 2024