2/10 – Ungenügend
nicole b.
31. Aug. 2024
Verbesserungswürdig: Sauberkeit
We left after 1 night, too dirty
We checked in and as soon as we walk in we see terribly stained & dirty carpet. It was so gross, we didn't want to walk on it. I have a photo and would attach it, if VRBO had that ability. The floors in both bathrooms looked clean but they were sticky, so walking on it with bare feet was gross. The clean towels in upstairs bath were still damp. The dirty carpet and sticky bath floors were just too much for us so we only stayed 1 of our 2 nights & left in the morning. The place is also much darker than the photos show, so because of that & the dirty carpet I took 1 star off for accuracy of listing. I had read one other review prior to booking where someone commented on the dirty carpet. I made the mistake of thinking it would have been cleaned after that review, but I was wrong. The kitchen is fully stocked with dishes, silverware, pots & pans, etc. so if you want to cook while you stay, it's easy to do & would save money over eating out. There were loud men in the parking lot all night, so we didn't get any sleep, that's why I gave it a rating of 3 stars for neighborhood. This was our first time at a VRBO. I was surprised to see we needed to empty the bath/kitchen garbage & take out the trash when we left. I messaged the host the next morning & told him we checked out early & told him about carpet/everything else. He messaged he would go to property immediately. Never received a message saying he saw the carpet, no apology & no statement that he would get it cleaned.
nicole b.
Aufenthalt von 2 Nächten im August 2024