I was supposed to have hotel pick up and drop off but the day before they said they had ‘limited access’ to where I was which they couldn’t/wouldn’t explain…no one else had limited access. So add the cost of round trip taxi service plus afterward they dropped me off on the opposite side of a 4 lane highway with my shoulder bag and an armload of wet clothes from the substandard cenote and lunch we were served up (I was also starving because we didn’t eat till 3pm which was understandably my first meal of the day). I will say that I really enjoyed the Tulum ruins and Coba and our tour guides were very friendly and knowledgeable, I learned a lot and was stimulated to research some more about Mayan/Mexican history and culture…I could have done without the extended sales pitch although I perhaps understand the value of including it. In fact I suspect that the whole lunch/cenote portion of this day trip is meant to stimulate income where it admittedly is needed.

Nothing was advertised correctly. The drive was more like an hour and a half, we had multiple stops. It never clarified that Coba was going to be another 45 minutes away. The driver did not communicate well at all. Our tour guide barely knew how to speak English. The lunch was unsanitary, there was garbage all around the cenotes, and not the best experience. I would like a refund

I normally don’t write reviews unless it’s a positive one but I thought it would be good to share feedback for others considering. First of all, the tour guide, Mike, did not say much other than give you a few updates at the beginning but other than that, didn’t interact with everyone or try and keep you entertained. There is a lot of walking in Tulum which I don’t mind and consider myself fit but it was very hot and crowded. The guide talked a total of 10 mins and then said oh , you’re on your own. We had over an hour to walk around and then had lunch (it was included). From there we went to Coba and it was really pretty but everything was spaced out. It wasn’t possible to see it all in the amount of time given (1 hour) unless you rented a bike or had someone bike you around. We saw a few structures and had to turn around to make it back in time to leave for the cenote. The cenote was the best part and we only had 1 hour there. Overall, I’d say skip it or choose one or two activities.