4/10 – Schlecht
Dominik
17. Jän. 2025
Beware of Room Assignments
I was deeply disappointed during my second stay at Kora Novaria Beach Tenerife, particularly with the attitude of the staff. I was assigned a room in the “Infinity Blue Suite” category that overlooked the parking lot and a streetlight, which was nothing like the photos or my previous experience. The sea was barely visible on the horizon. When I raised my concerns, the staff claimed that this room was “within the category” and shifted the blame onto me for not specifying a preference in my booking. In my opinion, this is not acceptable and borders on fraud.