2/10 – Ungenügend
Claus
Mit dem Partner gereist
26. Nov. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel Review: Hotel Calheta Beach
Our initial impression of the hotel was positive, with a well-maintained pool area and manageable size. However, this quickly changed upon closer inspection.
Cleanliness:
The hotel lacks proper cleanliness. Dishes in the dining area were often dirty, and floors throughout the hotel were poorly cleaned. The overall hygiene felt superficial at best.
Room:
Our room had a severe ant problem, with colonies in the bathroom and sleeping area. The bathroom itself was outdated, with peeling tiles, a broken showerhead, and low water pressure.
Dining and Food:
The dining area was noisy and chaotic, with staff carelessly handling dishes. Buffet themes changed daily but tasted bland and lacked variety, especially for vegetarians. Ants were also on the buffet as well as on the tables.
Service:
Reception staff were friendly, but other employees seemed unmotivated and unfriendly, creating a tense atmosphere.
Location:
The hotel’s location is its biggest strength, with a supermarket nearby and nice restaurants in the area. However, the hotel’s own restaurant was disappointing, despite friendly service.
Conclusion:
We cannot recommend Hotel Calheta Beach due to poor cleanliness, pest issues, and subpar service. Its good location is its only notable advantage.
Claus
Aufenthalt von 5 Nächten im November 2024